What are the terms of use for Jollof U Luv African Market LLC?
Explore our marketplace guidelines and policies to understand your rights and responsibilities while shopping with us.
Terms & Conditions
Jollof U Luv African Market LLC
Effective Date: August 9, 2025
1. Acceptance of Terms
By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.
2. Products & Availability
- We strive to keep our product listings accurate and up to date.
- Product availability may vary, and we reserve the right to limit quantities or substitute items of equal or greater value when necessary.
- Images are for reference only; actual products may vary slightly in appearance.
3. Pricing & Payment
- All prices are listed in USD and are subject to change without notice.
- Payment is required at the time of order through our approved payment methods.
- We are not responsible for additional charges such as bank fees, currency conversion, or taxes that may apply.
4. Shipping & Delivery
- We aim to process and deliver orders promptly, but delivery times may vary based on location and circumstances.
- We are not responsible for delays caused by third-party couriers, weather, or other factors beyond our control.
- Once an order is delivered to the address provided, responsibility for the goods transfers to the customer.
5. Refund & Returns
- Perishable Goods: No returns or exchanges due to health and safety regulations. Refunds or replacements will only be issued if items arrive damaged, spoiled, or incorrect, and if reported within 24 hours of delivery with photos.
- Non-Perishable Goods: Returns accepted within 7 days if unused, unopened, and in original packaging. Return shipping costs are the customer’s responsibility.
- For assistance, email info.jollofuluv@gmail.com.
6. Customer Responsibilities
- Ensure all delivery information provided is accurate. We are not responsible for orders lost due to incorrect addresses.
- Inspect your order upon delivery and report any issues immediately.
7. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
- Our maximum liability will not exceed the purchase price of the order in question.
8. Intellectual Property
- All content, images, and materials on our website are owned by or licensed to Jollof U Luv African Market LLC and may not be copied or reproduced without permission.
9. Privacy Policy
We respect your privacy. Your personal information will only be used to process your order and improve our services. We will never sell or share your data without consent.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on our website with the updated effective date.
How does ordering work at Jollof U Luv African Market LLC?
Place your order online or in-store; we confirm availability and process payments securely before shipment.
What is your privacy policy regarding customer information?
We protect your data with strict confidentiality and never share it outside our trusted partners.
Are there any restrictions on products sold in the marketplace?
Yes, some items have purchase limits or require age verification for compliance with regulations.
Who is responsible for shipping and delivery?
Jollof U Luv African Market LLC partners with reliable carriers to ensure timely and safe delivery.
Contact Jollof U Luv Support Anytime
2014 Hilltop Drive
Redding, CA, 96002
+1-530-768-5539
Info.jollofuluv@gmail.com
